Privacy policy

Privacy Policy

Last updated: 30 June 2026

The Mill Brewery ("we", "us", or "our") operates this website and online store, including all related information, content, products and services (the "Services"). Our online store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

  • Your name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment and transaction information (payments are securely processed by our payment providers—we do not store your full credit card details)
  • Order history
  • Communications you send to us
  • Device information such as your IP address, browser type and operating system
  • Information about how you use our website, including pages visited and products viewed

How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, subscribe to our mailing list or contact us.
  • Automatically through cookies and similar technologies when you use our website.
  • From Shopify and trusted service providers that help us operate our online store.
  • From third-party services where permitted by law.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.
  • Arrange payment and shipping.
  • Communicate with you about your orders.
  • Respond to customer enquiries.
  • Improve our website and customer experience.
  • Detect and prevent fraud or other unlawful activity.
  • Comply with legal obligations.
  • Send marketing emails if you have subscribed or otherwise consented. You may unsubscribe at any time using the link included in our emails.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.

We may use analytics and advertising tools provided by Shopify and other trusted partners to improve our website and marketing. You can control cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Shopify, which hosts our online store.
  • Payment processors.
  • Shipping and fulfilment providers.
  • IT, website hosting and cloud storage providers.
  • Marketing and analytics providers.
  • Professional advisers where required.
  • Government authorities or regulators where required by law.

These providers may process your information in Australia or overseas.

Shopify

Our online store is hosted by Shopify. Information you provide through our store is processed by Shopify in accordance with Shopify's Privacy Policy.

You can learn more about Shopify's privacy practices at:

https://www.shopify.com/legal/privacy

International Transfers

Some of our service providers may store or process your personal information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Alcohol Sales

The Mill Brewery sells alcoholic products intended only for persons who are legally permitted to purchase alcohol in their jurisdiction. We do not knowingly collect personal information from anyone under the legal drinking age.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information where applicable.
  • Withdraw consent to receive marketing communications.

To exercise these rights, please contact us using the details below.

Australian Privacy

We are committed to handling personal information responsibly and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy enquiry, please contact us:

The Mill Brewery

Thomastown VIC 3074

Australia

Email: drink@themillbrewery.com.au